Reviews
State Farm® Agent Cecilia Licon
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
John Starr
September 25, 2026
"Laura was so helpful and made the whole process really easy. She helped me with both my auto and life insurance."
victor reyes
September 24, 2026
"Laura was great! She was fast, helpful, and got me a great price on motorcycle and life insurance."
"Thanks so much for the amazing review, victor! We really appreciate your support here in Rohnert Park. Just reach out anytime if you need us - we’re here for you. "
Andrew Kay
September 23, 2026
"Welcoming atmosphere. Offices were clean. Staff were friendly. We met with Cecilia Licon to review our policies, coverage, and deductibles. We were able to see different scenarios during the meeting and ended up making a couple of changes. Thank you."
"Andrew, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Samuel Arana
September 18, 2026
"Laura attended me. Very professional and she was really knowledgeable and made the process supper smooth and easy. Explained every question and very patient."
"Thanks so much for the fantastic rating, Samuel! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Iryna Bybyk
September 17, 2026
"We had such a great experience with State Farm, thanks to Cecilia! She was so kind, helpful, and attentive throughout the whole process. She took the time to explain everything and answered all our questions.
We really appreciate all her help and kindness. Cecilia truly cares about her clients, and we are very happy we had the chance to work with her. Highly recommend her and State Farm!"
"Thanks so much for the amazing review, Iryna! We really appreciate your support here in Rohnert Park. Just reach out anytime if you need us - we’re here for you. "
Martha Vuist-Bruske
September 3, 2026
"Lorena was very helpful and got me all the information that I needed."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Sarah Garcia
September 1, 2026
"Quick and very helpful!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Rohnert Park. "
Autumn Gilmer
August 28, 2026
"Super nice and helpful"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
MichelleP
August 26, 2026
"Excellent customer service. Easy to work with."
"Thanks so much for the amazing review, MichelleP! We really appreciate your support here in Rohnert Park. Just reach out anytime if you need us - we’re here for you. "
L. L.
August 21, 2026
"Im on a 6 month payment plan and did not get my printed cards from the agent ? Also last march was hit making a turn and only thing covered was a tire change or a tow... No payment for my accident was given ."
"Hello thank you for your feedback. I’m sorry for the frustration with your ID Cards. They are normally sent directly to customers as part of the renewal process, but when you let us know you hadn’t received yours, we were happy to help. I’m glad we were able to speak today and make sure you received them electronically, and we’ve also mailed another printed copy.
As for your other concern, I’d be happy to review it with you and help you clarify any questions about your coverage. Please don’t hesitate to reach out to me directly. We’re always here to help and want to make sure you feel well taken care of.
"
Jennifer Moon
August 19, 2026
"Excelente servicio , te explican detalladamente cada paso ,resuelven tus dudas con mucha paciencia."
"Jennifer, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Cecilia Licon and Team "
Caitlin Clary
August 13, 2026
"Always excellent and timely service!"
"Thank you so much for the 5 stars, Caitlin! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Vernon Lansangan
August 7, 2026
"Cecilia, Lorena & Laura are very helpful, professional & friendly!"
"Vernon, we truly appreciate your positive comments, we can't wait to serve you again in the future. Cecilia Licon, State Farm Agent. "
Cari Cardle
June 24, 2026
"Helpful and easy to understand the options available to me."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Cecilia Licon’s Team here in Rohnert Park . "
Holly Compton
June 4, 2026
"Very helpful & friendly"
"Wow, thank you for the 5-star review, Holly! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Ivania Monterroso
May 28, 2026
"Yolis y Cecilia me ayudaron con mi seguro fueron muy amables y me respondieron todas mis preguntas, quedé muy satisfecha con su ayuda.
las recomiendo 100%"
"Thanks so much for the fantastic rating, Ivania! We are so glad you had a positive experience with us here on State Farm Agent Cecilia Licon’s Team. If there is anything we can do for you in the future, just give us a shout! "
Katie Ketchum
May 20, 2026
"Lorena Gonzalez at The State Farm Office of Cecilia Licon in Rohnert Park was very kind and helped me solve an insurance problem. I highly recommend State Farm as I have been their client for over 40 years and always been satisfied."
"Thank you for the amazing review, Katie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Steve DeLeon
April 29, 2026
"Staff was kind and very knowledgeable"
"Thank you for the amazing review, Steve! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
tiana krahn
March 12, 2026
"Cecelia was so warm and helpful on my call with her, she took time to answer questions thoughtfully and thoroughly, and really put my mind at ease. i feel like im in good hands with state farm because of this interaction."
"Thank you for your kind review and for sharing your positive experience with your State Farm Agent, Cecilia Licon. We are always ready to answer your insurance questions thoughtfully and to put your mind at ease. "
Susy Vargas
March 10, 2026
"Cecilia was beyond amazing. She really took her time to find out what my family’s needs were by explaining everything clearly to make the necessary changes to my policies and answering all my concerns. She was very prompt to taking care of everything. I am very grateful to have her as my agent that truly cares about your personal needs. 😀"
"Thank you for your five star review and for taking the time to share your experience with my agency. We love to give our customers time when reviewing their insurance policies and make sure to answer all their questions. We are always ready to assist with your insurance needs."
Brendan
February 17, 2026
"What a great agent!!! So helpful and easy to talk with. Got me all set up with auto coverage for a new/old truck. Highly recommended! :)"
"Hello Brendan, we're delighted to hear about your experience! If you ever need anything, please don't hesitate to reach out to our team. It was a pleasure to serve you."
Maria Lorena Perez
February 4, 2026
"Laura was incredibly helpful and made the process of changing my vehicle coverage quick and seamless. She expedited my request, answered all of my questions thoroughly, and provided outstanding customer service every step of the way. I truly appreciate her responsiveness and professionalism. I’m very satisfied with the service she provided and would highly recommend"
"Hello Maria, thank you so much for your kind words. We're thrilled to hear that Laura was able to make the process quick and seamless for you. Providing thorough answers and outstanding customer service is very important to us, and we're glad her responsiveness and professionalism made a positive impact. We truly appreciate your feedback. Thank you for being our customer. Cecilia Licon, State Farm Agent in Rohnert Park CA. "
Caycee Cali
January 22, 2026
"Laura was very helpful and a pleasure to work with! I received a quote in a timely manner and I’m now insured by State Farm insurance!
Thank you Laura
Deborah Cali"
"Hi Caycee, thank you so much for your kind words. We're delighted to hear that Laura was helpful and made the process smooth and timely for you. It's great to know you're now insured by State Farm and feeling confident. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Cecilia Licon, State Farm Agent in Sonoma County "
Jenny Cox
January 21, 2026
"Cecilia was knowledgeable, thorough and nice to deal with."
"Hello Jenny, we're thankful for your kind feedback and glad to hear that your experience with us was pleasant. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to serve you. Cecilia Licon, State Farm Agent, Rohnert Park, CA "
jesus anguiano
January 16, 2026
"Good help friendly service thank you Laura!"
"Thank you, Jesus, we are here to help with all your insurance needs. It's our pleasure to serve you. Cecilia Licon, State Farm Agent in Rohnert Park."